General Terms & Conditions
The following items are collectively known as the General Terms and Conditions and govern your account(s) held with us:
- The Master Services Agreement (including the Confidentiality and Regulatory Annex) applies to all our corporate customers throughout the world.
- The Philippine Country Conditions supplements and modifies the Master Services Agreement for your accounts in the Philippines only. Even if you already have an account with HSBC elsewhere, you need to read these Conditions when you open an account with HSBC in the Philippines.
- The HSBCnet Annex, E-Channels Security Measures, and Securities Measures set out the specific terms that apply to the access and use of our digital banking platform - HSBCnet, and the relevant security protocol and measures for HSBCnet (these only apply if you have an e-channels profile with HSBC).
Download here:
- Master Services Agreement (PDF, 812KB)
- Philippines Country Conditions (PDF, 61KB)
- HSBCnet Annex (PDF, 865KB), E-Channels Security Measures (PDF, 301KB) and Securities Measures (PDF, 2.28MB)
These General Terms and Conditions shall become effective on the date(s) below:
- 01 November 2025 for all our new HSBC customers
- 15 December 2025 for our existing HSBC customers as at 31 October 2025 (“Existing Customers”)
Existing General Terms and Conditions for Existing Customers of HSBC (as of October 31, 2025) which would remain valid until 15 December 2025.