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Important Service Advisory: Larger Cash Withdrawals Exceeding ₱500,000.00

To our Valued Customer,

We wish to inform you that the Bangko Sentral ng Pilipinas (BSP), through Circular No. 1218, Series of 2025, has issued new regulations on large value cash transactions effective, Monday, 06 October 2025.

Large cash withdrawals exceeding ₱500,000.00 or its foreign currency equivalent shall only be made, facilitated, or transacted through cheque payment, fund transfer, direct credit to deposit accounts, and/or other form using digital platform or the HSBCnet app. The PHP500,000.00 limit maybe carried out in a single transaction or in series of transactions within one (1) banking day.

Click here to know more.

Audit confirmations

To assist audit firms with efficient and secure audit confirmation processing, HSBC Philippines is now live on Confirmation.com, one of the world’s leading online audit confirmation solutions to assist auditors manage the audit confirmation process. Benefits include:

  1. Faster management of audit confirmation process.
  2. Validation of all parties, and secure communications, helping to reduce the risk of fraud.
  3. A simple digital authorization process for your clients.
  4. Compliance with international and local auditing standards.

Submission process

Online via Confirmation.com

New user registration for Auditors1: Registration is free and takes only a few minutes. Go to www.confirmation.com, and click the “Get Started” button on the home page. Once registered, requesting for confirmation is 3-step easy process:

  • Create Client Profile
  • Add account and request for client authorization
  • Select “As of Date” and initiate confirmation request

1 HSBC customers that are clients of the requesting auditor do not need to register with Confirmation.com. Instead, upon auditor's submission of request, an email will be sent to the client, with a link to Confirmation.com to authorise the request.

Useful links:

Contact details

For more details, contact Confirmation Support at

Email: customer.support@confirmation.com

Live Chat: https://confirmation.force.com/support