For inquiries or complaints, you may contact The Hongkong and Shanghai Banking Corporation Limited – Philippine Branch ("HSBC Philippines") through your dedicated Relationship Manager. If you want to find out more about HSBC Philippines' customer feedback procedures, please visit hsbc.com.ph/feedback.
HSBC Philippines is an entity regulated by the Bangko Sentral ng Pilipinas (BSP). You may get in touch with the BSP Consumer Protection and Market Conduct Office through their Email at consumeraffairs@bsp.gov.ph or Webchat at http://www.bsp.gov.ph.
Deposits are insured by PDIC up to P500,000 per depositor.